Terms & Conditions

1. Concepts

1.1. Seller – the natural or legal person specified in the order of goods, whose goods are sold on the website www.sklandita.aero in accordance with these Rules and who is responsible for the execution of the order submitted by the Buyer. The requisites of the seller with whom the purchase-sale agreement of the relevant goods is concluded in accordance with these Rules are specified in the Goods order.

1.2. www.sklandita.aero – the website located at the address www.sklandita.aero, which contains the Seller’s goods for sale and is administered by the Republic of Lithuania VĮ “Registrų centras”, a private legal entity registered in the Vilnius branch of the Register of Legal Entities MB “Sklandita”, legal entity code 305563703, VAT payer code LT100013196913, registered office address Girios sreet 6a-6, LT-47338 Kaunas. In these Rules, sklandita.aero is also understood as the Seller in relation to the goods it sells.

1.3. Buyer – 1) able natural person, i.e. a person who has reached the age of majority, whose capacity is not limited by court order; 2) a minor between fourteen and eighteen years of age who has the consent of his parents or guardians, except in cases where he is emancipated; 3) legal entity.

1.4. Parties – Buyer and Seller together.

1.5. Personal data – any information about an identified or identifiable natural person (data subject); an identifiable natural person is a person whose identity can be determined directly or indirectly, in particular by an identifier such as a name, a personal identification number, location data and an Internet identifier, or by one or more of that natural person’s physical, signs of physiological, genetic, mental, economic, cultural or social identity.

1.6. The rules are the following “Rules for buying and selling goods on sklandita.aero”, which are applied to every purchase made by the Buyer on sklandita.aero and to every purchase and sale contract concluded between the Buyer and the Seller.

1.7. Account – the result of the Buyer’s registration at sklandita.aero based on the Rules for using www.sklandita.aero, which creates a personal Buyer’s account protecting his personal data and order history.

1.8. Privacy policy – a document approved by sklandita.aero, which contains the basic rules for the collection, storage, processing and storage of personal data using sklandita.aero. sklandita.aero privacy policy does not cover the processing of Personal data when such data is processed by the Seller. The processing of personal data by the Seller is carried out in accordance with the procedure established by the Seller. Before purchasing the goods and concluding this contract with the Seller, the Buyer should carefully familiarize himself with the personal data processing policy applied by the Seller.

1.9. Agreement – the purchase and sale agreement of the relevant Goods concluded between the Buyer and the Seller, which is considered to have been concluded from the confirmation of the Order, i.e. at the time of placing the order. The terms of each Agreement concluded between the Buyer and the Seller are deemed to be identical to the terms of these Rules and such Agreements are always executed by the parties in accordance with these Rules.

1.10. Order – Order of Goods, which contains the Goods that the Buyer wishes to purchase from the Seller, specified in the same order.

2. General provisions

2.1. The buyer approves the Rules after familiarizing himself with them and ticking the box next to the statement “I have familiarized myself with the rules for buying and selling goods on sklandita.aero and I agree with them”. The Rules approved in this way are a binding legal document for the Parties, which determine the rights and obligations of the Buyer and the Seller, the conditions for purchasing and paying for goods, the procedure for the delivery and return of goods, the parties’ responsibilities and other conditions related to the purchase and sale of goods on sklandita.aero

2.2. The buyer, creating an account on sklandita.aero, confirms the Rules during the first registration. After the Buyer approves the Rules during the first registration (creation of an account), the Rules apply to all purchases made by the Buyer on sklandita.aero and to all sales contracts concluded with Sellers until the updated Rules are published. After updating the Rules, they are applied according to the procedure discussed in this point from their publication on www.sklandita.aero

2.3. Only Buyers, as defined in Clause 1.3 of the Rules, have the right to buy on sklandita.aero. By approving the Rules and having familiarized himself with the Privacy Policy (Clause 2.4 of the Rules) and the sklandita.aero Terms of Use, the buyer confirms that he has the right to buy goods on sklandita.aero

2.4. If the necessity arises or if there are circumstances provided for in the legal acts of the Republic of Lithuania, sklandita.aero has the right to change, amend or supplement the Rules. Buyers will be informed about this when logging into their Account or sklandita.aero when purchasing goods from the selected Seller after the entry into force of the new version of the Rules.

2.5. The buyer must familiarize himself with sklandita.aero approved and publicly published Privacy Policy. The Buyer’s Personal Data will also be transferred to the Seller from whom the Buyer purchases the Goods, and such Personal Data will be processed in accordance with the procedure specified by the Seller in the order, as well as in accordance with the security obligations assumed by the contract between sklandita.aero and the Seller regarding the security of personal data.

2.6. If the Seller has the right or obligation to provide the Buyer with information or documents by e-mail, in all cases, the Buyer is responsible for providing the Seller with a working e-mail address belonging to the Buyer.

3. Ordering goods, the moment of creation of legal relations of purchase and sale

3.1. The buyer can order goods on sklandita.aero by choosing one of the following methods:

3.1.1. by registering online at sklandita.aero (by entering your registration name and password);

3.1.2. without registering online at sklandita.aero;

3.1.3. by phone;

3.1.4. by e-mail, or submitting inquire on www.sklandita.aero

3.2. When ordering goods in one of the ways specified in clauses 3.1.1 – 3.1.4 of the Rules, the buyer must indicate in the relevant information fields provided in the sklandita.aero system the personal data necessary for the proper fulfillment of the goods order, which are processed by sklandita.aero in accordance with the Privacy Policy.

3.3. Orders for goods placed by phone or in the Stores are processed in accordance with the Rules and are subject to the provisions of the Privacy Policy. By placing an order, the Buyer agrees to the Rules and their application.

3.4. When the Buyer, after choosing the goods or services to be purchased and creating a basket of goods, completes all the steps of the order, the last of which is the selection and confirmation of the payment method, it is considered that a purchase-sale legal relationship has arisen between the Seller and the Buyer and a purchase-sale contract has been concluded. The Buyer is informed about the confirmation of the order by sending a message to the e-mail specified by the Buyer. The Seller sends the Buyer a link to the valid Rules together with the order confirmation to the e-mail address specified by the Buyer.

3.5. By approving the Rules, the Buyer agrees that the instructions for the product ordered by him will be provided from Lithuania no later than at the time of delivery of the product to the e-mail address specified by the Buyer. All essential information about the product and its features is provided in the Seller’s product description on sklandita.aero

3.6. Each order of the Buyer is stored in sklandita.aero and the Seller’s database in accordance with the procedure established in their privacy policy.

4. Buyer’s rights

4.1. The buyer has the right to buy goods and order services on sklandita.aero in accordance with the procedure established by these Rules.

4.2. The buyer has the right to refuse the order in accordance with the procedure established by these Rules.

4.3. The buyer has the right to withdraw from the Agreement in accordance with the procedure established by these Rules.

4.4. The buyer has the right to exchange or return the purchased goods in accordance with the rules.

4.5. The buyer has other rights established in these Rules, Privacy Policy, Warranty, sklandita.aero rules of use and legal acts of the Republic of Lithuania.

5. Obligations of the buyer

5.1. When using sklandita.aero, the buyer must fulfill his obligations, comply with these Rules, the Privacy Policy, the rules of use of sklandita.aero, other conditions clearly indicated by sklandita.aero, and not to violate the laws of the Republic of Lithuania.

5.2. The buyer must pay for the ordered goods or services and accept them in accordance with the procedure established by these Rules. After choosing to pick up the goods at the Store, the Buyer must pick them up at the chosen Store within the terms specified in the Rules.

6. Seller’s Rights

6.1. The Seller and sklandita.aero have the right to cancel the Buyer’s order without prior warning, if the Buyer, having chosen the payment methods provided in points 8.2.1 or 8.2.2 of the Rules, does not pay for the goods within 3 (three) working days.

6.2. When the Buyer chooses the payment method provided for in Clause 8.2.3 of the Rules, the Seller, through sklandita.aero, has the right to contact the Buyer with the details specified in the order in the event of uncertainty regarding the information provided in the order. In this case, the term of delivery of the goods starts counting from the day of contact with the Buyer. The Buyer’s order may be canceled without prior notice if: i) if the Seller fails to contact the Buyer within 2 (two) business days after placing the order, or ii) if the Buyer does not provide the Seller with the requested information within the deadline specified by the Seller, or iii) if the Buyer does not provide the Seller with consent in person for data verification.

6.3. The Seller has the right, at his own discretion, without the separate consent of the Buyer, to split the purchase of the goods he has chosen to purchase (the goods of a specific seller in the basket) into separate orders, unless the Buyer wishes to purchase the goods in the basket by submitting one joint order before confirming the orders. In case of such breakdown, the price of additional services for a specific order (e.g. delivery of goods, delivery, etc.) is accordingly broken down for individual orders and is calculated for each order separately, so it may differ from the price of the services specified in the description of the specific product. The seller has other rights established in these Rules, Privacy Policy, other sklandita.aero documents and legal acts of the Republic of Lithuania.

7. Obligations of the seller

7.1. The Seller undertakes to carry out the Buyer’s orders in accordance with the procedure set out in these Rules and to communicate with the Buyer through the means of the sklandita.aero website e-mail: info@sklandita.aero and never to communicate with the Buyer through any other channels, except in cases where this is directly provided for in these Rules or on the sklandita.aero website. Hereby, the Buyer and the Seller clearly confirm that any communication related to the execution of the order, carried out outside the sklandita.aero website (system), does not obligate the parties and is not binding on them.

7.2. The Seller undertakes to clearly and comprehensibly provide the Buyer with the information stipulated in Article 6.228-7 of the Civil Code of the Republic of Lithuania in the sklandita.aero system.

7.3. The Seller and sklandita.aero undertake to respect the Buyer’s privacy, to process the Buyer’s Personal Data only in accordance with the Rules, the Privacy Policy, the rules of use of sklandita.aero and the procedure established by the legislation of the Republic of Lithuania and the European Union.

7.4. sklandita.aero undertakes to inform the Buyer before placing the order about the suspension or termination of sklandita.aero functions relevant to the fulfillment of the order, as well as the changes specified in clauses 6.2 – 6.3 of the Rules. Providing information in the sklandita.aero account, on the sklandita.aero website or by the e-mail is considered appropriate notification. When the Buyer’s order has already been accepted for execution, the Buyer is informed about the suspension or termination of functions of sklandita.aero that are significant for the fulfillment of this order by one of the contact details specified by the Buyer (by phone, or e-mail).

7.5. Under the conditions stipulated in the rules, the Seller undertakes to provide the goods ordered by the Buyer and to accept the goods returned by the Buyer.

7.6. In the event that the Seller is unable to deliver the ordered product to the Buyer due to important circumstances, sklandita.aero can offer him a similar or analogous product notifying the Buyer of this through one of the contact details specified by the Buyer (by phone or e-mail). If the Buyer does not consent to the replacement of a product by a similar or analogous product, the Seller, who cannot deliver the product chosen by the Buyer, undertakes to return the money paid by the Buyer to the Buyer within 14 (fourteen) working days, if prepayment was made, and in all cases to cancel order.

7.7. In the event that, within 3 (three) working days from the submission of the offer, the Buyer has confirmed with one of the contacts indicated on the sklandita.aero website or e-mail that he agrees that the product should be replaced with a other product, the Seller undertakes to return the funds paid to the Buyer for an item that cannot be delivered by the originally ordered and compensate for the price difference.

7.8. The Seller, not agreeing to the Buyer’s requirements, must provide the Buyer with a detailed, motivated written answer no later than within 14 (fourteen) calendar days from the date of receipt of the Buyer’s application through sklandita.aero or w-mail, unless the legal acts of the Republic of Lithuania and the European Union stipulate otherwise.

7.9. The Seller undertakes to fulfill other obligations imposed on the Seller in the Rules and legal acts of the Republic of Lithuania.

8. Product prices, payment procedure and terms

8.1. The prices of the goods on sklandita.aero are indicated in euros, including the amount of VAT applicable at the time according to the legislation and other taxes, if such were applicable.

8.2. The Buyer can pay for the ordered goods in one of the following ways (the choice may be limited, so the final list of payment methods applicable to the relevant order is indicated with the relevant order):

8.2.1. using electronic banking;

8.2.2. Bank transfer;

8.3. When the Seller receives payment for the goods or confirmation of purchase financing is received (when such payment method is applied and if the Buyer has chosen the payment method specified in clauses 8.2.1 – 8.2.2 of the Rules), the order for goods is confirmed.

8.4. By approving the Rules, the Buyer agrees that the documents for the purchase of goods – VAT invoices, which are also the warranty documents applicable to the goods – can be submitted to him physically together with the goods or electronically to the e-mail address specified in the Buyer’s registration form immediately after the order is fulfilled. VAT invoices indicate the details of the Seller, the selected goods, their quantity, the discounts granted, the final price of the goods, including all taxes, and other data required to be approved by legal acts regulating accounting.

8.5. After the Seller has confirmed the order, the price of the goods may change only in exceptional cases, when the price of the goods has changed due to a technical error in the information systems, the correction of obvious (inadvertent) errors or other objective and essential reasons beyond the control of the Seller (in the presence of evidence supporting these reasons). If in this case the Buyer does not agree to purchase the product at a new price, the Buyer may cancel the order by informing the Seller about this via e-mail sklandita.aero within 2 (two) working days through the contacts specified on the sklandita.aero website, amount paid under such canceled order.

9. Delivery of goods

9.1. When ordering goods, the Buyer can choose one of the methods of presentation of the goods, named in the specific offer of the goods sold by the Seller.

9.2. If the Buyer chooses the home delivery service during the order:

9.2.1. The buyer undertakes to indicate the exact place of delivery of the goods.

9.2.2. The buyer undertakes to accept the goods himself. When accepting goods, it is necessary to present a valid personal identification document (identity card, passport or new model driver’s license). If the Buyer does not accept the goods himself, even though the goods are delivered to the address specified by the Buyer, the Seller has the right to transfer the goods to another person at the address specified by the Buyer, and the Buyer does not have the right to make claims to the Seller regarding the delivery of the goods to the wrong person.

9.2.3. The goods are delivered by the Seller or his authorized representative.

9.3. The delivery dates indicated in the Product description are preliminary. The Seller delivers the goods to the Buyer in accordance with the terms specified in the goods order confirmation. The terms of delivery of goods do not apply in cases where the necessary goods are not available in the Seller’s warehouse, and the Buyer is informed about the shortage of the goods ordered by him. By approving these Rules, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the delivery terms and other conditions. If the Seller does not deliver the goods within the term specified in the order and the Parties do not agree on an additional term for the delivery of the goods, the Buyer may use the right established in Clause 11.1 of the Rules – to refuse the contract for the purchase and sale of goods or services.

9.4. The Seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of third parties unrelated and/or independent of the Seller or due to circumstances beyond the control of the Buyer.

9.5. During the delivery of the goods to the Buyer, the Buyer must check the condition of the shipment and the product(s) together with the courier, and in the case of physical collection of the goods at the Store, with sklandita.aero or its authorized representative and sign the shipment transfer – acceptance document. After the buyer signs the consignment transfer-acceptance document, it is considered that the goods have been handed over in a suitable condition, without damages, the basis of which cannot be attributed to a factory defect, and there are no inconsistencies in the product(s) assembly (such as can be determined during the external inspection of the goods). Having noticed that the packaging of the delivered product is damaged (crumpled, wet or otherwise externally damaged), the product(s) is damaged and/or the product(s) is not complete, the Buyer must note this in the product handover – acceptance document and , in the presence of the courier, and in the case of physical collection of the goods at the Store – sklandita.aero or its representative, to draw up a free-form act of violation/inconsistencies of the shipment and/or product(s). If the Buyer does not perform these actions, the Seller is released from responsibility for damage to the goods, when the basis for the occurrence of such damage is not a factory defect, and for discrepancies in the product package only if these discrepancies can be determined during an external inspection of the goods.

9.6. The risk of accidental loss or damage of the goods passes to the Buyer from the moment the goods are handed over to the Buyer.

9.7. If, based on clauses 9.2 – 9.5 of the Rules, the Buyer does not pick up the goods within the specified time or fails to deliver them to the Buyer and the Buyer has paid for the goods and their delivery, the representatives contact the Buyer regarding another time and/or method of delivery of the goods. If the Buyer still does not collect the goods or fails to deliver them, such goods will be returned to the Seller, the order will be canceled and the Buyer will be refunded the money paid for the goods, after deducting the bank charges applicable to the Seller for the bank transfers made, the delivery charge of the goods, if applicable, and the administration fee, if it was applied. If, based on clauses 9.2 – 9.5 of the Rules, the Buyer does not pick up the goods within the specified period or fails to deliver them to the Buyer and the Buyer has not paid for the goods, such goods are returned to the Seller, and the order is cancelled.

10. Product quality guarantee and expiration date

10.1. The characteristics of each product sold by the Seller on sklandita.aero are indicated in the product description attached to each product.

10.2. The goods offered by the seller are of suitable quality. The product complies with the consumer purchase and sale contract if:

10.2.1. the product corresponds to the description provided by the Seller and has the same characteristics as the product that the Seller provided as an example or model when advertising that product on sklandita.aero;

10.2.2. the product is suitable for the purpose for which products of this type are normally used;

10.2.3. the product meets the quality indicators that are usually typical of the same type of product and that the Buyer can reasonably expect based on the nature of the product and the public statements made by the manufacturer, its representative or the seller of the product, including advertising and labeling of the product, regarding the product’s specific characteristics.

10.3. Neither the Seller nor sklandita.aero is responsible for the fact that the size, shape, color or other parameters of the goods sold by the Seller on sklandita.aero may not correspond to the actual size, shape, color or other parameters of the goods due to the characteristics of the display used by the Buyer or other technical reasons. independent of the will of the Seller. Product photos are for illustrative purposes only and are exemplary. The colors, inscriptions, parameters, dimensions, sizes, functions, and/or any other features of the original products may look different than in reality due to their visual characteristics, so please refer to the product features that are indicated in the product descriptions. The buyer is recommended to read the product description.

10.4. The seller provides a quality guarantee valid for a certain period of time for different types of goods, the specific term and other conditions of which are indicated in the descriptions of such goods or together with the goods invoice, which corresponds to the guarantee sheet.

10.5. The quality guarantee provided by the seller does not limit or constrain the rights of consumers, which are established for them by legal acts after purchasing a product or service of inappropriate quality.

10.6. The seller provides a warranty maintenance service for the goods (including uncomplicated checks of the operation of the goods):

10.6.1. if the center(s) providing warranty service is outside the Republic of Lithuania, the Buyer organizes the shipment of the Goods to such center(s);

10.6.2. if the center(s) providing warranty service is located in the Republic of Lithuania, the Buyer is directed to such center(s).

10.7. Information on the storage devices such as SD cards is not covered by the warranty. Costs for data loss or recovery are not covered.

10.8. In cases where, on the basis of legal acts, a certain expiration date is determined for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that he is given a real opportunity to use such goods until the end of the expiration date.

11. The right to refuse the purchase-sale contract, return and exchange of goods

11.1. The right to withdraw from the sales contract:

11.1.1. The Buyer has the right to withdraw from the contract of sale of goods within 14 (fourteen) days without giving a reason by notifying the Seller or sklandita.aero, which informs the Seller about the Buyer’s decision to withdraw from the contract. The Buyer cannot use this right after concluding one of the contracts listed in Article 6.22810, Part 2 of the Civil Code of the Republic of Lithuania.

11.1.2. The Buyer informs sklandita.aero about the cancellation of the sales contract by submitting a clear statement, which outlines his decision to cancel the contract. The contract cancellation notice is sent by e-mail info@sklandita.aero After receiving the Buyer’s message, sklandita.aero immediately sends a confirmation of the receipt of the message.

11.1.3. The period of 14 (fourteen) days provided for using the right of withdrawal from the sales contract is calculated as follows: a. when a purchase-sale agreement is concluded, – from the day the Buyer or the person designated by him, excluding the carrier, receives the ordered goods; b. if the Buyer has ordered more than one product from different Sellers in one order and the goods are delivered separately, – from the day on which the Buyer or the person designated by him, excluding the carrier, receives the product from the relevant Seller; c. if the goods are delivered in different lots or parts, – from the day on which the Buyer or the person designated by him, except for the carrier, receives the last lot or part; d. if a contract is concluded for regular delivery of goods within a specified period, – from the day on which the Buyer or the person indicated by him, excluding the carrier, receives the first goods.

11.1.4. If the Buyer has refused the purchase-sale contract before the goods have been delivered to him, the Buyer must inform about this through the contacts specified on the sklandita.aero website. The buyer’s refusal is formalized as a rejection of the order and the Seller is informed about it.

11.1.5. If the Buyer has refused the purchase-sale contract after the goods have already been delivered, or he has collected them, the provisions provided for in Clause 11.6 of the Rules shall apply.

​11.2. Seller’s additional money back guarantee

11.2.1. After 14 (fourteen), but before 30 (thirty) days have passed from the day of delivery or collection of the goods, the Buyer has the right to use the additional money-back guarantee provided by the Seller to the Buyer, if all returned goods are with authentic labels, protective bags and original packaging, disposable goods the package is not damaged, i.e. the goods have not lost the appearance in which they were sold.

11.2.2. The Buyer must notify about the intention to use this guarantee within 30 (thirty) calendar days from the day of handing over the goods to the Buyer. The message is sent by e-mail info@sklandita.aero, the returned goods must be indicated in the message.

11.2.3. If notification is made within 14 (fourteen) calendar days from the day of handing over the goods to the Buyer, the provisions of Clause 11.1 of the Rules shall apply.

11.2.4. If notification is made after the expiry of the period of 14 (fourteen) calendar days, but no later than within 30 (thirty) calendar days from the day of handing over the goods to the Buyer, the Buyer bears all costs and risks related to the return of the goods. In all cases, the product must be returned to the relevant Seller before the end of a period of 30 (thirty) calendar days, calculated from the day of delivery or collection of the product.

11.2.5. The Buyer has the right to return the goods by sending them to the addresses specified on the sklandita.aero website or by bringing them to the sklandita.aero stores.

11.2.6. The seller’s additional money-back guarantee cannot be used if the following items are ordered:

11.2.6.1. packaged goods that have been unpacked after delivery and are unsuitable for return due to health or hygiene reasons;

11.2.7. The procedure for returning goods and money is provided for in Clause 11.6 of the Rules.

11.3. Rules for exchanging and returning goods of suitable quality

11.3.1. The buyer has the right within 14 (fourteen) days from the day of handing over the goods to replace the purchased goods with similar goods of different dimensions, shape, color, model or completeness. If a price difference occurs when exchanging goods, the Buyer must settle with the Seller according to the recalculated prices. The buyer’s notification of the desire to exercise the right provided for in this clause of the Rules with the specified returned goods is sent by e-mail info@sklandita.aero.

11.3.2. If the Buyer does not like the shape, size, color, model or completeness of the purchased goods, the goods are exchanged and returned in accordance with the 2014 Law of the Government of the Republic of Lithuania. July 22 by resolution no. 738 of the approved “Rules of Retail Trade”.

11.3.3. After receiving the goods, the Seller undertakes to replace them with the same goods only in the shape, size, color, model or completeness specified by the Buyer. If the Seller does not have a product suitable for replacement, he returns the money paid for the product to the Buyer. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller received the Buyer’s notification of the desire to exercise this right, and if the Buyer’s Product is not returned to the Seller, the term provided for in this point is calculated from the day the Product is returned to the Seller.

11.3.4. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer’s bank account, unless the Buyer and the Seller agree otherwise.

11.3.5. The procedure for returning goods and money is provided for in Clause 11.6 of the Rules.

11.4. Rules for exchanging and returning goods of unsuitable quality

11.4.1. Defects in the sold goods are eliminated, low-quality goods are replaced, returned in accordance with the procedure laid down in the Rules and taking into account the requirements of the legal acts of the Republic of Lithuania.

11.4.2. If the Buyer has purchased goods of inappropriate quality and has noted this in the document of transfer – acceptance of the goods (if not noted, the provisions of Clause 11.3 of the Rules apply) or the inappropriate quality of the goods is manifested by a manufacturing defect that was present at the time of purchase of the goods or non-compliance with the specifications specified by the manufacturer, the Buyer may return the goods and may, at its option, require:

11.4.2.1. that the Seller removes the defects of the goods free of charge within a reasonable period of time, if the defects can be removed;

11.4.2.2. to reduce the purchase price accordingly;

11.4.2.3. that the product is replaced with an analogous product of suitable quality, except in cases where the defects are minor or were caused by the fault of the Buyer;

11.4.2.4. to return the price paid and to withdraw from the sales contract, when the sale of goods of inappropriate quality is a fundamental violation of the order.

11.4.3. The buyer can choose only one of the methods of protection of rights provided for in clause 11.4.2 of the Rules. The Buyer must declare his choice when returning the product to the Seller. If, after the Buyer chooses the method provided for in point 11.4.2, the Seller does not have the opportunity to implement it, the Seller offers an alternative method provided for in point 11.4.2. The buyer does not have the right to change the chosen remedy. The buyer does not have the right to terminate the sales contract if the defect in the product is insignificant.

11.4.4. For the buyer to return the goods, it is necessary to comply with the following conditions:

11.4.4.1. notify the Seller about this via the contact specified in the invoice or by e-mail at sklandita.aero, the returned goods must be specified in the message;

11.4.4.2. submit the document of purchase of the goods, the document confirming the guarantee (if it was issued);

11.4.4.3. submit a free form request and submit it to the sklandita.aero

11.4.5. The Buyer may exercise the right to return goods of inadequate quality within the term of its quality guarantee set in the document of purchase of the goods, which is specified by the Seller from whom the Buyer purchased the goods.

11.4.6. The Buyer must pay for the costs of delivering the goods and the costs of returning the goods, and the Seller, who is convinced that the goods were returned due to inadequate quality, must reimburse the Buyer for the costs of delivery and return incurred by him, except for the exceptions provided for in the Rules. Clause 11.6 of the Rules applies to the return of goods.

11.4.7. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller received the Buyer’s notification about the goods of inappropriate quality, and if the goods are not returned by the Buyer to the Seller, the term provided for in this point is calculated from the day the Goods are returned to the Seller. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer’s bank account, unless the Buyer and the Seller agree otherwise.

11.4.8. Money will not be returned for those goods that have been damaged intentionally or due to negligence (affected by chemicals, water, open fire, high temperature, sharp objects, etc.), or if the rules of use or storage of the goods have been violated, or the goods have been used improperly or not according to their intended purpose.

11.4.9. Separate rules for the return of defective goods by the Seller may be provided in the warranty documents provided with them. Such return rules applied by the Seller shall apply to the extent that they do not conflict with these Rules. In the event of any inconsistency between these Rules and the applicable rules of the relevant Seller, these Rules shall prevail.

11.5. Exchange and return of goods after delivery of the wrong goods

11.5.1. If the wrong goods were delivered to the Buyer, the Buyer must immediately, but no later than within 7 (seven) working days, inform about this via e-mail of sklandita.aero or by calling the phone number +370 67671991. Upon receiving information about the delivered wrong goods, sklandita.aero undertakes to pick up such goods and replace them with suitable goods at its own expense. In the event that the Seller does not have the ordered goods, he returns the money paid for the item(s) to the Buyer. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the Buyer’s notice of withdrawal from the contract, and if the Buyer’s Product is not returned to the Seller, the term provided for in this clause is calculated from the day the Product is returned to the Seller.

11.5.2. The procedure for returning goods and money is provided for in Clause 11.6 of the Rules.

11.6. Procedure for returning goods and money

11.6.1. Regarding the return of goods purchased from Sellers, the Buyer has the right to apply directly to the specific Seller from whom the goods were purchased or to sklandita.aero

11.6.2. The Buyer can exercise the right to return the goods only if the deadline for returning the goods has not been missed. When returning goods, Rule 11.1. -11.3. in the cases specified in points, additional requirements apply: the product has not been damaged or has not substantially changed its appearance, nor has it been used – all returned products must be with authentic labels, protective bags and original packaging.

11.6.3. All gifts that were presented together with the purchased product must be returned at the same time, except in cases where the purchased product is returned due to its quality defects, and the gifts presented together with it due to their nature within the period from the purchase of the product to the day the defects of this product became apparent have been consumed or the expiration date of such gifts has expired.

1.6.4. When returning goods, the Buyer must indicate the sender’s address and properly pack the goods so that they are not damaged during shipping. The seller from whom the Buyer purchased the goods has the right not to refund money for goods returned with defects. The Seller is not responsible for parcels sent by the Buyer in improper packaging, with an incorrect address, as well as if the parcels were lost or damaged during return to the Seller.

11.6.5. If the Buyer purchased a set of goods from sklandita.aero, he must return the entire set of goods to the Seller, i.e. The buyer can use the rights provided for the return of goods only in relation to all the goods in the set. In the event that at least one of the goods in the set does not meet the requirements stipulated in point 11.6.2 of the Rules, the Seller has the right to refuse to accept the returned whole set of goods.

​11.6.6. After exercising the rights provided for in clauses 11.1-11.5 of the Rules, the buyer must fulfill the requirements for the return of the goods provided for in the Rules and follow the procedure provided for in them.

11.6.7. The Buyer can return the Goods by delivering them to sklandita.aero stores, returning them through sklandita.aero couriers or directly to the Seller or sending them by post. The goods must be returned to the Seller at the address specified in the invoice provided by the Seller to the Buyer or via sklandita.aero, which in turn transfers the returned goods to the Seller. The procedure and conditions for the delivery of heavy goods (to assess the quality of the goods, change, repair or return them) to the Seller shall be coordinated separately by the Buyer and the Seller via sklandita.aero by phone or e-mail.

11.6.8. If the Buyer has used the rights enshrined in clauses 11.1, 11.3-11.5 of the Rules, the money is returned to him within 14 (fourteen) calendar days after the Buyer’s notification was delivered to the Seller, and if the goods are not returned by the Buyer to the Seller, the term provided for in this clause is calculated from the return of the goods to the Seller days If the Buyer has used the additional money-back guarantee, he is subject to a refund period of 30 (thirty) calendar days, calculated from the day the goods are returned to the Seller.

11.6.9. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer’s bank account, unless the Buyer and the Seller agree otherwise.

11.6.10. After using the rights established in clauses 11.1.-11.3 of the Rules, the following shall be returned to the Buyer: the price of the product, the administrative fee, if it was applied. Shipping costs are not refundable. After using the rights enshrined in clauses 11.4-11.5 of the Rules, the following shall be returned to the Buyer: the price of the product, the administrative fee, if it was applied, the costs of delivering the product, the costs of returning the Goods are not compensated.

11.6.11. If the Buyer chose a method other than the cheapest delivery method offered by the Seller, the costs of the other delivery method chosen by the Buyer that exceed the costs of this method are non-refundable.

11.6.12. The Seller has the right not to return the sums paid to the user until the goods have been transferred to sklandita.aero and have not been checked by the Seller for compliance with Clause 11.6.2 of the Rules.

12. Liability

12.1. The buyer is responsible for illegal actions performed using sklandita.aero

12.2. After registering, the Buyer is responsible for storing and/or transferring his login data to third parties. If the services provided by sklandita.aero are used by a third person who has connected to sklandita.aero using the Buyer’s login data, the Seller considers this person to be the Buyer.

12.3. The Seller is released from any responsibility in cases where losses arise because the Buyer, disregarding the Seller’s recommendations and his obligations, did not familiarize himself with these Rules, the Privacy Policy, the rules of use of www.sklandita.aero even though he was given such an opportunity.

12.4. If sklandita.aero provides links to websites of other third parties, sklandita.aero does not guarantee that the information that can be viewed by clicking on these links is correct, complete or accurate. Third parties are responsible for the content, correctness, completeness and accuracy of information provided by third parties. sklandita.aero is not obliged to verify the transmitted or stored external information or to identify illegal actions.

13. Sklandita.aero uses marketing tools

13.1. The seller can initiate various promotions or games on sklandita.aero at its discretion.

14. Exchange of information

14.1. All communication related to the purchase of goods is carried out through sklandita.aero, through the contacts indicated on the sklandita.aero website. In the event that the Buyer and the Seller carry out communication related to the goods in other ways than through sklandita.aero, sklandita.aero does not assume any responsibility and risk that may arise from such communication.

14.2. In accordance with the procedure provided by these rules, www.sklandita.aero usage rules and the Privacy Policy, all messages are sent by the Buyer during registration or when ordering goods to the specified e-mail address or SMS message to the specified phone number.

15. Final provisions

15.1. These Rules are drawn up in accordance with the legal acts of the Republic of Lithuania.

15.2. Relations arising on the basis of these Rules shall be governed by the law of the Republic of Lithuania.

15.3. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If it is not possible to reach an agreement within 20 (twenty) calendar days, disputes are resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania. 15.4. In the event that the Buyer does not agree with the response prepared by the Seller and forwarded to sklandita.aero to the Buyer’s written claim, the Buyer (natural person, consumer) can submit his request/complaint regarding the goods purchased from the Seller by sklandita.aero to the State Consumer Rights Protection Service (Vilniaus st. 25, 01402 Vilnius, email tarnyba@vvtat.lt, phone 85 262 67 51, fax (85) 279 1466, on the website www.vvtat.lt (also for territorial units of the State Consumer Rights Protection Service in counties) – or fill out the application form on the EGS platform https://ec.europa.eu/odr/.